Shoppers Stop joins hands with Accenture to accelerate digital commerce transformation, Retail News, ET Retail

New Delhi: Shoppers Stop, a retailer of vogue and natural beauty makes, has collaborated with Accenture to speed up its digital commerce transformation throughout a number of retail channels, the organization mentioned in a media release.

“Omnichannel commerce has been a big concentration spot for us as we seek to satisfy and exceed our customers’ evolving wants and expectations. We aim to attain sizeable lucrative development in our electronic commerce revenues above the subsequent 3 several years,” stated Venu Nair, MD and CEO, Customers Prevent.

With Accenture’s assistance, the corporation explained it is strengthening its electronic system with actual-time details and analytics across the worth chain – from buyer working experience and supply chain operations by way of to income and last-mile supply.

“The retail sector wants to constantly reset so it can continue to be related in the deal with of modifying shopper expectations, and create encounters that interact and delight. This scalable digital commerce transformation software will support Shoppers Cease reply to emerging shopper needs and understand new marketplace possibilities,” said Sameer Amte, a Handling Director at Accenture, who potential customers its retail observe in India.

Buyers Quit mentioned it has been transitioning from currently being a brick-and-mortar to an omnichannel retailer and supplying a buying encounter through WhatsApp, its website, and application.