The Ugley Mask Company founders Craig and Joanne Osborne reflect on a busy first 15 months in business
Getting established The Ugley Mask Business during the pandemic in July 2020, partner-and-spouse group Craig and Joanne Osborne mirror on the previous 15 months and go over what the long run retains for their business…
How has this very last yr been for The Ugley Mask Company?
It truly is been wonderful and we have been very hectic. The assistance we have had from clients and organizations alike has been phenomenal.
New prospects are nevertheless acquiring us by way of tips and social media, and we have a very loyal local shopper foundation who occur back again to us for a mask refresh or a new structure.
We have had a great deal of clients who have built the change from disposable to reusable masks simply because of the environmental effect – a warm topic proper now!
What would make an Ugley Mask so exclusive?
Our track record in trend has supplied us an appreciation for high quality – very good purposeful design and style with an aesthetic enchantment.
All our prints are created in our office environment at residence in Ugley by Craig, who also functions freelance in the style marketplace and employs his awareness to create new models.
We realise that the market is saturated with masks now, but we often focus on delivering an excellent product or service at a good price tag and a very good consumer knowledge.
We have just designed our autumn/wintertime collection which will be offered this thirty day period.
Can you explain to us a bit far more about your supplier?
We continue to be in a partnership with our supplier in Istanbul, who we know from our days functioning with trend brands like Ted Baker and White Things.
It’s so real that you are only as great as your provider, so we do the job really hard to nurture that marriage. We know they glance immediately after their workers and fork out a reasonable wage, which is really significant to us.
You are properly identified for fantastic consumer provider, why is that so significant to you?
We have equally been fortuitous to travel the planet through our trend occupations and we’ve skilled both ends of the scale in purchaser support.
A great expertise stays with you, and we constantly reported that if we experienced our very own business a single day that a very good client encounter was crucial to generate a long lasting effect.
What have been your business highlights in the last yr?
We have labored on some wonderful collaborations and our partnership with the Henry Moore Foundation is a highlight for us. It is really such an inspiring place and there’s a amazing team of individuals there.
We intended and manufactured bespoke masks for staff members at a local gastropub and for team and students at Arthur Findlay College or university in Stansted.
At the height of the pandemic, we manufactured mask donations to Uttlesford Foodbank, to a area care house in Stansted and to workers at area universities.
We even had the opportunity to donate some masks to a clinic in Punjab. When we received a great image of the nurses in their Ugley Masks it built the entire world experience a whole lot more compact indeed!
How have your life adjusted for the duration of the pandemic?
When Craig was designed redundant in July 2020 that was the conclusion of his 4-hour everyday commute to London. We’ve loved performing from house, and it offers us a lot more adaptability as a family members.
You should not get me mistaken though, lockdown was frequently pretty demanding! We recognise that the return to work and commuter lifetime is rough for a lot of, so we’re grateful for our predicament as it stands now.
What does the upcoming of The Ugley Mask Company seem like?
We are always contemplating of how to diversify into other products. We inventory some stunning, good gauge, cotton rich socks which have been really preferred.
For now, our emphasis is to continue on to source masks to our shoppers for as extended as we are necessary.
We continue to extend our wholesale business and we are now stocked at style boutiques in Scotland and Ireland, Epping Forest gift store and, much more locally, at Folies of Stansted, Elsenham put up business and the Henry Moore Basis in Perry Environmentally friendly.
Take a look at theugleymaskcompany.com and adhere to @ugleymaskcompany on Instagram.
