Gautam Hari Singhania, CMD, Raymond, Retail News, ET Retail

New Delhi: The pandemic has in truth rewritten the guidelines of retail and has altered customer obtaining conduct across different products classes, stated Gautam Hari Singhania, chairman and running director of Raymond though offering the keynote tackle at ETRetail Business Management Summit.

According to Singhania, though traditional people opted for the electronic route, it is still early to gauge whether or not it would be a permanent phenomenon. “E-commerce has often been about ease and terrific discounts, nonetheless, it can never ever be a substitute to the delight in-retail outlet experiences that you can present in brick & mortar retail structure,” he stated.

Singhania stated the worst may well now be guiding us as the overall economy is little by little reopening and shoppers are gradually returning again to stores.

“A handful of days back Honorable Minister for Commerce and Marketplace Mr. Piyush Goyal shared with us good information about

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